Master Culinary Arts with Expert Chefs

Terms of Service

1. Acceptance of Terms

By accessing and using Eternity Food Hub's courses and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Course Access and Content

Upon successful enrollment and payment, you will receive lifetime access to purchased course materials. All content is proprietary and protected by copyright laws. Sharing login credentials or course materials is strictly prohibited.

3. Payment and Refund Policy

All payments are processed securely. We offer a 30-day money-back guarantee from the date of purchase. Refund requests must be submitted through our official channels with valid reasoning.

4. User Conduct

Users must maintain respectful communication in all course forums and interactions. Harassment, spam, or inappropriate content will result in account termination without refund.

5. Intellectual Property

All course materials, videos, recipes, and techniques are the intellectual property of Eternity Food Hub and our partner chefs. Unauthorized reproduction or distribution is prohibited.

6. Limitation of Liability

Eternity Food Hub is not liable for any direct, indirect, or consequential damages arising from the use of our courses or services.

7. Modifications to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes via email.

Privacy Policy

1. Information We Collect

We collect information you provide directly (name, email, phone), automatically through cookies and analytics, and from third-party sources when you interact with our social media or partner platforms.

2. How We Use Your Information

Your information is used to provide courses, process payments, send updates, improve our services, and comply with legal obligations. We never sell personal data to third parties.

3. Data Sharing and Disclosure

We share information only with trusted service providers (payment processors, email platforms), when required by law, or with your explicit consent for specific purposes.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information.

5. Your Privacy Rights

You have the right to access, update, delete, or export your personal data. You can also opt-out of marketing communications and withdraw consent for data processing.

6. Cookies and Tracking

We use essential cookies for site functionality, analytics cookies to understand user behavior, and marketing cookies for personalized content. You can manage cookie preferences through your browser.

7. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

8. Contact Information

For privacy concerns or data requests, contact our Data Protection Officer at [email protected] or call +1 (212) 555-0184.

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your experience.

2. Types of Cookies We Use

Essential Cookies: Required for basic site functionality, login sessions, and security features.

Performance Cookies: Help us analyze how visitors use our site to improve performance and user experience.

Functionality Cookies: Remember your preferences and settings for a personalized experience.

Marketing Cookies: Track your activity to provide relevant advertisements and measure campaign effectiveness.

3. Third-Party Cookies

We use trusted partners like Google Analytics, Facebook Pixel, and payment processors who may set their own cookies to provide services and improve functionality.

4. Managing Cookie Preferences

You can control cookies through your browser settings, our cookie consent banner, or by contacting us directly. Disabling certain cookies may limit site functionality.

5. Cookie Duration

Session cookies expire when you close your browser. Persistent cookies remain until their expiration date or until you delete them manually.

6. Updates to This Policy

We may update this cookie policy to reflect changes in technology or regulations. Check this page regularly for updates.

DMCA Policy

1. Copyright Protection

Eternity Food Hub respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices for copyrighted content.

2. Filing a DMCA Notice

If you believe your copyrighted work has been infringed, provide our designated agent with:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury

3. Designated Copyright Agent

Legal Department
Eternity Food Hub
2847 Broadway
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 555-0184

4. Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification with the same information requirements, plus a statement consenting to federal court jurisdiction.

5. Repeat Infringer Policy

We will terminate accounts of users who are found to be repeat copyright infringers in appropriate circumstances.

GDPR Compliance

1. Legal Basis for Processing

We process personal data based on consent, contract necessity, legal obligations, vital interests protection, public task performance, or legitimate interests pursuit.

2. Your GDPR Rights

Right to Access: Request copies of your personal data we hold

Right to Rectification: Correct inaccurate or incomplete data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a portable format

Right to Object: Object to certain types of data processing

Right to Withdraw Consent: Withdraw previously given consent

3. Data Processing Transparency

We process data for course delivery, customer support, marketing communications, legal compliance, and service improvement. Processing is limited to necessary purposes.

4. Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Course data is retained for 7 years, marketing data for 3 years unless you opt-out earlier.

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through adequacy decisions, standard contractual clauses, or other approved mechanisms.

6. Data Protection Officer

Contact our DPO for GDPR-related inquiries:
Email: [email protected]
Phone: +1 (212) 555-0184

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated GDPR requirements.